Frequently Asked Questions

You will be charged AED 5 on every salik gate crossing and will be billed at the end of your rental duration.

Vehicles are covered by full comprehensive insurance as per the UAE laws. However, a police report must be obtained at the time of an accident or in case of damage. If the renter failed to produce a valid police report to Car Provider, all charges incurred will be the responsibility of the client, even if CDW has been taken. No replacement vehicle will be supplied and rental charges will continue until a police report is received along with any other relevant documents. In case of an accident and/or damage, the client is required to pay excess liability if CDW is not taken. A valid Police report is also required. In the event of theft of a rented vehicle, the police must be notified immediately otherwise cover would be rendered void. Insurance covers use of the vehicle in U.A.E. only, unless prior agreement is given by Car Provider.

The security deposit will be released 21 days after returning the car through cheque or UAE bank account deposit.

If you exceed the allowed kms then there will be additional charge of 0.50 AED per kilometer.

The supplier of this vehicle needs the driver to be minimum 21 years of age.

For Residents

  1. Copy of Passport
  2. Copy of Resident Visa
  3. UAE Driving License
  4. Credit Card


For Tourists

  1. Copy of Passport
  2. Copy of Visit Visa
  3. US, Canada, EU, GCC or International Driving License
  4. Credit Card

If you still have any questions please feel free to contact us