Kohistan Rent a Car adheres to the following rules regarding its policy on refunds:
If the customer decides to return the car before the due date and time, the vehicle will be returned to Kohistan Rent a Car. Kohistan Rent a Car is not obliged to make an amount due for days that are not used.
All refunds will be processed according to the actual mode of Payment.
However, customers can alter the terms and conditions of hiring the Kohistan Rent a Car rental services only before the rental services begin. The categories that can be changed could be based on time duration, vehicle type, rates, pick-up, drop locations, etc. All of these are subject to the current rate.
Clients must request an identification number to submit their request for a refund.
Customers must inform us of the reason for a refund. We appreciate your feedback and will use it to further improve the quality of our services.